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These Terms govern your use of GaragePulse (the "Service"), a garage management software provided at garagepulse.in and app.garagepulse.in by [Owner's legal name / business name], [address], India ("GaragePulse", "we", "us"). By creating an account you agree to these Terms on behalf of yourself and the garage business you register ("you", the "Customer").
1. The Service
GaragePulse lets garages manage job cards, customers, vehicles, invoices, payments, inventory, staff and reports through a web application. Features available to you depend on your plan.
2. Your account
- You must give accurate details (name, mobile number, email, garage name and location) and keep them up to date.
- You are responsible for everything done under your account, including by staff you add. Keep passwords confidential and remove access for people who leave.
- You must be at least 18 years old and authorised to act for the garage.
3. Free trial
New accounts get a free trial (currently 14 days) with all features. No payment is required for the trial. We may change the trial length for future signups.
4. Plans, prices and payment
- After the trial, continued use requires a paid plan. Current plans and prices are shown on our pricing page and in the app. Prices are in Indian Rupees.
- Payment is made in advance for a monthly or yearly period, currently by UPI or bank transfer. Your plan is activated once we verify the payment. Subscriptions do not renew automatically; we remind you before the end date.
- We may change plan prices with at least 30 days' notice. Changes apply from your next renewal. Prices agreed as a "founding" or locked price are honoured as agreed.
- [GST: we are currently not registered under GST. If we register, GST will be applied as required by law and shown on receipts.]
5. Expiry, grace period and read-only access
If a trial or paid period ends without payment, you get a grace period (currently 7 days) with full access. After that the account becomes read-only: you can view, print and export your data and record payments on existing invoices, but not create new records. We do not delete your data because a plan expired. See also our Refund & Cancellation Policy.
6. Your data
- You own the business data you enter (your customers, vehicles, invoices, etc.). You can export it at any time from Settings.
- For personal data of your customers and staff, you are the data fiduciary and we process it on your behalf, as described in our Privacy Policy.
- You are responsible for having a lawful basis (for example, consent or legitimate business use) to enter your customers' personal data and for the accuracy of your invoices and tax filings.
7. Acceptable use
You will not: break the law; upload harmful code; try to access other garages' data or our systems without permission; resell the Service without our written consent; or use the Service to send spam.
8. Support and availability
We aim to keep the Service available at all times but do not guarantee uninterrupted service. Planned maintenance will be announced where possible. Support is available by WhatsApp, phone or email during business hours.
9. Our responsibility
The Service is provided "as is". Tax calculations follow the settings you choose; please confirm tax matters with your accountant. To the extent permitted by law, our total liability for any claim is limited to the fees you paid us in the 3 months before the claim, and we are not liable for indirect or consequential losses (such as lost profits).
10. Suspension and termination
You may stop using the Service at any time. We may suspend or close accounts that break these Terms or remain unpaid, after notice where reasonable. On closure, you can request an export of your data within 30 days.
11. Changes to these Terms
We may update these Terms. We will notify you of material changes by email or in the app. Continued use after the change means you accept the new Terms.
12. Law and disputes
These Terms are governed by the laws of India. Courts at [City, State] have exclusive jurisdiction.
13. Contact
Questions about these Terms: see our contact page.