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Refund & Cancellation Policy

Last updated: 14 November 2026 (version 2026-11-draft)

Draft — review by a lawyer before launch. This document is a starting draft and is not legal advice. Text in [brackets] must be filled in.
On this page
  1. 1. Free trial
  2. 2. No automatic renewal
  3. 3. Cancelling
  4. 4. Refunds
  5. 5. How refunds are paid
  6. 6. Contact

1. Free trial

The free trial costs nothing and needs no payment details. If you don't choose a plan, nothing is charged.

2. No automatic renewal

Plans are paid in advance for one month or one year. They do not renew automatically; you choose whether to pay again. We send reminders before your plan ends.

3. Cancelling

You can stop at any time simply by not renewing. Your plan stays active until the end of the period you paid for. After that you get the grace period and then read-only access, as described in our Terms. Your data is not deleted; you can export it any time. To close your account and have your data deleted, contact us.

4. Refunds

  • Duplicate or wrong payments: if you paid twice, paid the wrong amount, or we could not verify and activate your payment, we refund the extra or unverified amount in full.
  • First payment — 7-day refund: if you are not satisfied, ask within 7 days of your first paid plan being activated and we will refund that payment in full.
  • Otherwise: fees for a period that has started are not refundable, including for unused days or when switching to a smaller plan.
  • Service problems: if the Service is unavailable for a long time due to our fault, we will extend your plan or refund the affected days.

5. How refunds are paid

Refunds go back to the original UPI ID or bank account within 7 working days of approval. Bank processing times may add a few days.

6. Contact

For cancellations or refund requests, reach us through the contact page with your garage name and payment reference (UTR).